Privacy Policy

1. Information we collect

Information you provide: name, email address, phone number, date of birth, state of residence, health goals, medical history, medications, and scheduling preferences submitted through our consultation and lead capture forms.

Information collected automatically: IP address, device and browser type, pages viewed, referring URL, and interaction events collected through cookies and similar technologies for analytics and fraud prevention.

Information from clinicians and partners: visit notes, treatment plans, and prescription records created by the licensed clinicians who treat you, and fulfillment status from licensed pharmacies.

2. How we use your information

To connect you with a licensed clinician, schedule and conduct virtual visits, deliver care, and coordinate pharmacy fulfillment when a prescription is medically appropriate.

To send appointment confirmations and, where you opt in, email or SMS appointment reminders. Message and data rates may apply; reply STOP to unsubscribe from text messages at any time.

To operate, secure, and improve our services, measure marketing effectiveness in aggregate, and comply with legal, regulatory, and professional obligations.

3. We do not sell your health information

NuvoRx.net does not sell your personal or protected health information, and we do not share identifiable health information with advertisers or data brokers.

We disclose information only to service providers bound by written agreements (hosting, communications, payment processing), to treating clinicians and pharmacies, or when required by law.

4. Cookies and analytics

We use first-party analytics to understand how visitors use the site. You can control cookies through your browser settings; disabling them may limit some functionality. We honor Global Privacy Control signals where legally required.

5. Data security and retention

Information is transmitted over encrypted connections and stored in access-controlled systems. Medical records are retained for the period required by applicable state law and professional record-keeping requirements.

No method of transmission or storage is completely secure; we cannot guarantee absolute security.

6. Your privacy rights

Depending on your state, you may request access to, correction of, a copy of, or deletion of your personal information, and may opt out of targeted advertising or profiling. Residents of California, Colorado, Connecticut, Virginia, Texas, and other states with comprehensive privacy laws may exercise these rights without discrimination.

Requests for medical records held by your treating clinician are handled under our Notice of Privacy Practices. To exercise any right, contact us using the details below; we will verify your identity before responding.

7. Children's privacy

Our services are intended only for adults 18 years of age or older. We do not knowingly collect information from children.

8. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised effective date.